OrderCad Jewellery Order Management System
OrderCad is a bespoke web application designed specifically for the jewellery industry, making the process of ordering custom jewellery items seamless and efficient
App Functionality
OrderCad is a bespoke web application designed specifically for the jewellery industry, making the process of ordering custom jewellery items seamless and efficient. The system allows jewellers to handle customer requests with precision by offering features like uploading drawings and 3D CAD designs for customer approval, as well as order tracking with real-time status updates. OrderCad helps eliminate disappointments by allowing customers to confirm their designs before the production phase.
The Challenge
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Handling Custom Jewellery RequestsThe system must accommodate detailed and user-specific jewellery orders, including predefined fields such as ring size, metals (gold, platinum), weight, and budget.
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Design Approval ProcessA key challenge was enabling seamless communication between customers and jewellers. The system needed to allow customers to upload drawings and 3D CAD files and confirm designs before moving forward with production.
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Order Tracking and Status UpdatesThe system required robust order tracking capabilities to inform customers of their order’s progress.
Solutions by Ai Web Solutions Ltd
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Custom Jewellery Order ManagementThe system includes predefined fields for critical jewellery details like ring size, metal types, weight, and budget, ensuring that every order is as detailed and accurate as possible.
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3D CAD Drawing and Design ApprovalsCustomers can upload hand-drawn sketches or 3D CAD designs, and the system facilitates the communication process between jewellers and clients. This feature ensures design approval before production, reducing the likelihood of errors or dissatisfaction.
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Order Tracking and Status UpdatesThe system provides order tracking with real-time status updates, ensuring transparency for both the customer and the jeweller. Customers can follow the progress of their jewellery from design to delivery.
Development Progress
The project started in July 2023 and took five months to complete. Throughout this period, we collaborated closely with OrderCad to ensure the system met their business’s specific needs, from managing custom orders to tracking order status and ensuring seamless communication with customers.
Project Results
The OrderCad system has successfully transformed how custom jewellery orders are managed. The ability to upload and approve designs before production has dramatically reduced miscommunication and increased customer satisfaction. Additionally, the real-time order tracking feature has improved transparency and operational efficiency.
Conclusion
OrderCad is a prime example of Ai Web Solutions' ability to create industry-specific solutions tailored to unique business needs. The system has revolutionised how custom jewellery orders are handled, making communication more efficient and ensuring a smoother customer experience
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