App Functionality

Ai Web Solutions developed a comprehensive CRM system for Energy Impact to manage and analyse electric and gas readings. This system offers advanced data visualization, anomaly detection, and CO2 reporting. The CRM also integrates AI to predict future energy usage and detect unusual activity, helping users manage and optimize their energy consumption.

The Challenge

Managing Large Data Sets: Energy Impact needed a system to handle vast amounts of electric and gas readings, providing real-time analysis and reporting.

Predicting Usage Trends: The challenge was to use historical data to predict future usage and detect any unusual activity that might indicate inefficiencies or energy waste.

CO2 Reporting: The system needed to generate detailed reports on CO2 usage, including compliance reports like SECR (Streamlined Energy and Carbon Reporting), mandatory for large corporate clients.

Integration with Microsoft Outlook: Seamless integration with Microsoft Outlook was essential for sending, receiving, and storing emails, including detecting attachments and managing them effectively within the system.

Solutions by Ai Web Solutions Ltd

Data Storage and Visualization: The CRM system stores all electric and gas reading data and presents it through advanced visualization tools such as:

• Charts and Calendars: Users can view data in multiple formats like pie charts, radar charts, and heat maps.
• Interactive Dashboards: An advanced dashboard displays energy usage in comparison formats (days, weeks, months, and years), showing whether usage has increased or decreased.

AI-Driven Predictions: Using artificial intelligence, the system analyzes past data to predict future electric and gas usage, helping users plan more efficiently.

Anomaly Detection: The system detects unusual activity in energy usage and triggers alerts. Users must acknowledge the alerts and add comments, ensuring prompt action and resolution of potential issues.

CO2 Usage Reporting: The system generates detailed reports on CO2 emissions and includes specific reporting formats like SECR, which are mandatory for large corporations. The system supports multiple conversion factors to calculate CO2 usage from electric, gas, and various fuel types.

Microsoft Outlook Integration: The CRM is fully integrated with Microsoft Outlook, allowing users to send and receive emails directly within the system. It can detect attachments and store them, streamlining document management and communication.

Development Progress

The project has been continuously evolving since March 2021. Key features such as AI-based predictions, anomaly detection, CO2 reporting, and Microsoft Outlook integration have been fully implemented. The system's advanced data visualization and reporting tools have significantly improved Energy Impact’s ability to manage and monitor energy usage.

Project Results

The CRM system has transformed Energy Impact's ability to manage large data sets, predict future energy consumption, and ensure compliance with CO2 reporting standards. The integration with Microsoft Outlook has streamlined communication and document management, further enhancing operational efficiency. The AI-driven predictions and anomaly detection features have proven invaluable in identifying trends and unusual activities in energy consumption.

Conclusion

Energy Impact's CRM system, developed by Ai Web Solutions, represents a powerful tool for energy data management and reporting. Its ability to analyze large datasets, predict usage, detect anomalies, and generate compliance reports has revolutionized how Energy Impact operates. This collaboration demonstrates the potential of integrating AI and advanced data analytics into business operations for improved decision-making and efficiency.