Bespoke Web-Based System for Phone Orders
Funtime Hire is a leading entertainment hire company providing services across the UK. They needed a bespoke web-based system to streamline the process of taking phone orders.
The Project Overview
App Functionality
Funtime Hire is a leading entertainment hire company providing services across the UK. They needed a bespoke web-based system to streamline the process of taking phone orders. The system required detailed order management including equipment setup, staff requirements, venue information, and pricing calculations. Ai Web Solutions developed a solution encompassing all these aspects while providing advanced reporting and stock control features.
The Challenge
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Complex Order ManagementTo take phone orders for Funtime Hire, detailed information about the venue such as power availability, surface type, and entrance accessibility must be gathered. This requires a system that can handle various product specifications, staffing needs, and pricing complexities.
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Dynamic Pricing CalculationsPricing for events depends on multiple factors including the number of staff required, distance, fuel costs, and event duration. Calculating accurate pricing was a key challenge.
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Contract Creation and Signature CollectionFuntime Hire also requires collecting signatures, generating contracts efficiently, and turning order confirmations into legally binding agreements with all relevant terms and conditions.
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Future-Proofing and ScalabilityBy incorporating reporting and stock control features, the system allows Funtime Hire to plan ahead and manage resources more effectively, ensuring they are prepared for peak times.
Development Progress
The project started in June 2024 and has been developing for three months. We have successfully implemented the phone order management system, dynamic pricing calculations, and the order confirmation email system that generates contracts and collects signatures.
Project Results
Once fully completed, the system will enhance Funtime Hire's ability to manage phone orders more efficiently and accurately. The contract and signature collection feature will streamline customer interactions and improve record-keeping. The reporting tools will also help the company better allocate staff and resources based on busy periods and product demand.
Conclusion
Funtime Hire's bespoke system demonstrates Ai Web Solutions' capability to create comprehensive solutions for complex business processes. From managing detailed phone orders and pricing to generating legally binding contracts, this system will improve Funtime Hire’s efficiency and future planning.
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